Center Policy
At Reveal MedSpa™, our goal is to provide you with superior member service and an exceptional treatment experience. In order to fulfill this promise to all of our members, we kindly ask that you adhere to the following policies:
- For your enhanced comfort, please arrive at least 15 minutes prior to your scheduled appointment. To ensure the safety of your treatment, please be prepared to answer some general questions about your most recent medical history.
- Your appointment may be cancelled due to a late arrival if we are unable to complete the treatment within the limited time frame. We will make every effort to accommodate your treatment if at all possible, including treating a partial area. However, if a member is scheduled immediately following your appointment, your treatment will end at the scheduled time. Please note that the full value of your treatment will apply.
- Due to the customized nature of our services, we ask that you kindly give 48-hour cancellation notice for all appointments. Cancellations without 48-hour notice will be charged the following fees based upon the length of the cancelled appointment.
- Appointments up to 30 minutes: $50 cancellation fee
- Appointments 45 minutes to 1 hour 30 minutes: $75 cancellation fee
- Appointments 1 hour 45 minutes or greater: $125 cancellation fee
- If you do not show up for your treatment and do not provide advance notice, please note that you will be charged the full value of the scheduled treatment.
- To ensure the safety of children and the enjoyment of all members, we ask that parents or guardians make other arrangements for children under 16 while they are receiving services.
- There are no refunds on products, however you may exchange products that have not been opened or used within 14 days.
- Unless a gift certificate states specific disclaimers, it may be used toward any service, product or package we offer, but it may not be redeemed for cash.
- As a courtesy to our other guests, we ask that you turn off your cell phones.
